Athos Arms Services

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Return Policy

Our return policy adheres to industry standards, with all firearm sales considered final. We prioritize the safety and satisfaction of our customers and therefore cannot accept returns on firearm purchases. We encourage customers to thoroughly consider their selections prior to purchase, and our team is available to provide guidance and assistance to ensure your satisfaction with your chosen firearm.

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Damaged / Defective Products

In the event that you receive a damaged or defective product, we recommend initiating the return process through the original manufacturer's channels whenever possible, as they are equipped to address product-specific issues efficiently. Shipping related issues should be addressed to us for further investigation. 

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However, we understand the importance of swift resolution and are committed to assisting you throughout this process. Our dedicated team will gladly provide guidance and support to expedite your return or exchange, ensuring a seamless experience.

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Please don't hesitate to contact our customer service team with any questions or concerns regarding damaged or defective products. Your satisfaction is our top priority, and we are here to ensure that you receive the high-quality products and service you deserve.

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Delivery Estimates

Our commitment to excellence extends to our shipping process, which involves obtaining one or multiple products from distribution centers before dispatching them to the customer's designated local firearm dealer.

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As a result of this specialized approach, shipping times may vary depending on factors such as product availability and logistics. However, we assure you that constant communication regarding your orders will be maintained throughout the entire process.

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Our dedicated team works diligently to ensure timely and efficient delivery of your purchases, and we are committed to keeping you informed every step of the way. Should you have any questions or concerns regarding shipping times or the status of your order, please do not hesitate to reach out to our customer service team.

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Unlike other companies, we will never ghost you for weeks/months with no resolution. 

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Privacy Policy

The firearms community is tight-knit, we are committed to safeguarding the privacy and security of our customers' information. As part of this commitment, we adhere to a strict policy where only the information absolutely necessary for transactions will be collected.

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We recognize the importance of minimizing the collection of personal data to only what is essential for conducting business effectively and efficiently. Any information collected is handled with the utmost care and in accordance with applicable laws and regulations governing data protection.

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Our customers can trust that their privacy is a top priority for us, and we are dedicated to maintaining the highest standards of confidentiality and security in all aspects of our operations.

If you have any questions or concerns regarding our data collection practices, please do not hesitate to reach out to our privacy team. Your trust in [Company Name] is greatly valued, and we are committed to earning and maintaining it through our responsible handling of your information.